Free Estimates
Expert Staff for Accurate Quotes
We do not have standard rate listings.
We provide services only after ensuring our customers are satisfied with the estimate. Initially, we offer estimates through “phone,” “LINE,” or “email.” There are no additional charges, and if there are items for purchase, we consider them to reduce the customer’s financial burden. However, as we calculate without visiting the site, there may be instances where we must provide a range of amounts. Even in such cases, we always communicate the “maximum amount,” and we do not charge beyond that.
Note: If our staff determines that providing an accurate estimate is challenging over the phone, LINE, or email, we offer a complimentary “on-site estimate.”
While some companies claim “no additional fees for fixed-rate packages,” the actual amounts often differ. To avoid on-site refusals or unexpected additional charges, we focus on providing accurate estimates.
- Free Estimates
- No Additional Charges
- Quick and Easy Estimates
- Reduce Your Costs with Purchase Options
Available 24/7 Free
Email Estimates
We strive to reply as quickly as possible.
For urgent matters, please use our phone estimate service.
[Tips for Taking Photos]
- When taking photos, consider that a close-up shot of an item, like a TV, may not provide a sense of its size. A slightly pulled back photo, showing the item in relation to its surroundings, can give a better idea of its size.
- Even with pulled back photos, it might be challenging to understand if the picture is cluttered with both necessary and unnecessary items. Providing a clear verbal explanation can help avoid confusion.
[Privacy Policy]
The personal information provided during the estimate process is collected for the purpose of responding to your estimate inquiries and confirming details. We do not engage in sales or solicitation activities. Your privacy is important to us.
Available 24/7 Free
What’s app Estimates
01 Take a Photo and Send
- Please add the official “AOZORA support” account to your friends’ list using the button below.
- In the first automated message, we have provided information on “necessary details for the estimate” and “points to note when taking photos.” Please read it and send the required information and photos.
02 Estimate
- We will calculate the accurate estimate amount and send it to you via What’s app.
- Note: If the photo is unclear and we cannot calculate the amount, we may request a resend of the photo.
03 Service
- Once you approve the estimate amount, we will carry out the work on the scheduled date and time. If there are items eligible for purchase after on-site confirmation, we will deduct them. Leave all the cleanup, sorting, and removal to us.
Office Hours: 7:00 AM – 9:00 PM
Free Phone Estimates
01 Phone
- Feel free to give us a call. Please mention that you saw our website. Consultations are welcome even if it’s just for information!
02 Estimate
- Our professional staff will discuss the details with you over the phone and provide you with an estimate on the spot.
- If we determine that an on-site estimate is necessary, we will schedule a visit. (In most cases, estimates over the phone are possible.)
- Note: For larger quantities or if there are many items for purchase, an on-site estimate may be required.
03 Service
- Once you accept the estimated amount, we will conduct the work at the prearranged date and time. If there are items eligible for purchase after on-site confirmation, we will deduct them. Leave all the cleanup, sorting, and removal to us.
